Now that's service

After fighting with my mac pro all week, I finally took it in on Friday to get the graphics card replaced. I had deduced this was the problem, but still I expected to get some heat from the apple store. After bringing the computer up to the store, an apple rep quickly came out to meet me and carry the beast the rest of the way to the table. He pushed up my appointment by half an hour, and then I even got them to look at it even earlier because someone hadn't shown up yet. 

Not only did they not ask me a dozen questions, they didn't even plug the thing in. I said "The graphics card is dead" and they said "Ok, we'll get you a new one".... Thank you apple for not treating me like an idiot.

They had to order it, which took a total of a day, less then 24 hours later I got a phone call saying I could pick it up. They even took it out to my car for me... and all of this was under warranty so I didn't pay anything. Now that's what I call service.  Yes, apple's may be more expensive, but this is what you're paying for and it's WELL worth it.

RAWSUG Meeting

This tuesday at 6:00 pm will be our next Rochester Amazon Web Services User Group (RAWSUG) meeting. 

We will be going over some of the basics of cloud infrastructure, and discussing the interesting solutions we have each come up with to develop high-demand and highly-scalable/reliable applications. If you've ever had any desire to learn about AWS or Cloud Computing in general, I highly suggest you come check it out. Most of the meeting will be a forum-based discussion with a few presentations in the beginning.  If you have any specific requests please email me beforehand and I'll try to get it lined up. All presentation notes will be posted on http://rawsug.org after the meeting.

It will be hosted at RIT in the IT conference room on the second floor of GCCIS. For more information visit http://rawsug.org